EVA Air’s Infinity MileageLands program offers fantastic value, but its award redemptions can be quirky. I recently made my first award redemption using their frequent flyer program, and the process was not straightforward, especially since I was booking a flight for two people, myself and a travel companion.

This guide will walk you through every step, from finding award seats to navigating the unique process of booking for others, ensuring you can redeem your EVA Air miles smoothly.

Key Takeaways

• Finding Seats is Tricky: Use EVA’s Star Alliance search portal, not the EVA/UNI portal, to find award availability, even on EVA’s own flights.
• Booking for Companions is Complex: You must first register your travel companion as a “nominee,” a process that can take up to 24 hours to become effective.
• Transfer, Don’t Pool Miles: You cannot use your miles to directly book a ticket for someone else. You must first transfer the required miles to your nominee’s account.
• Activate “ON-LINE SERVICES”: To manage nominees and transfer miles, you need to fill out and submit a PDF form to activate special online services on your account.
• Plan Ahead: Due to the required waiting periods for nominee registration, booking EVA Air awards for others is not an instant process. Start well in advance!

In This Guide

• Searching Redemptions: How To Find EVA Air Award Flights
• EVA Air Award Cost Estimator
• Mileage Cost (EVA Air Miles Redemption Chart)
• Booking with a Travel Companion
• Booking the Tickets
• Frequently Asked Questions

Searching Redemptions: How To Find EVA Air Award Flights

AwardFares is the easiest and fastest way to search for award seat availability. Even though it doesn’t have direct support for EVA Air’s frequent flyer program, it provides an excellent way to see Star Alliance availability, which is a strong indicator of what you can book. In my case, I was able to find two Business Class seats on the EVA Air flight between Kuala Lumpur (KUL) and Taipei (TPE), which I could confirm were also available in EVA Air’s system.

You can check EVA Air’s award availability directly on their website. One thing to note though, on their website there are two search systems, one for EVA/UNI and one for Star Alliance.

Even though I was trying to book an EVA Air flight, I was not able to find the seats when I searched using EVA/UNI.

Important Search Tip

Pro Tip: Use the Star Alliance search function on EVA Air’s website to find award seats, even when you are only booking flights operated by EVA Air. This portal often shows availability that the primary EVA/UNI search tool does not.

I did however find the tickets when I searched using Star Alliance. Note: to start a search you have to use the Select Itinerary function.

Another interesting note: while several frequent flyer programs, like United MileagePlus, are currently not offering redemptions with Singapore Airlines, EVA Air does.

EVA Air Award Cost Estimator

To make planning your redemptions easier, use our interactive tool below to estimate the round-trip mileage cost for awards on both EVA Air’s own flights and its Star Alliance partners. Simply select your regions and desired cabin class.

Select Your Route

Select Cabin Class

Origin Region

Destination Region

Select Cabin Class

Mileage Cost (EVA Air Miles Redemption Chart)

As with most airlines, award redemptions with a partner airline (Star Alliance) are normally more expensive. In this case, a Star Alliance redemption between Taiwan and South East Asia would cost 70,000 miles (round-trip).

EVA Air Award Chart on Star Alliance Partners (Round Trip Award)

Origin/Destination	Class	HONG KONG, MACAU	CHINA	NORTH ASIA	SOUTH EAST ASIA	CENTRAL, SOUTH ASIA	SOUTH WEST PACIFIC	NORTH AMERICA	HAWAII, CENTRAL AMERICA	SOUTH AMERICA	EUROPE	MIDDLE EAST	NORTH AFRICA	CENTRAL, SOUTH AFRICA
TAIWAN	Y	40	40	40	40	60	105	115	100	135	105	81	90.5	100
	C	55	55	60	70	95	155	175	185	216	180	135	160	185
	F	75	75	75	125	140	170	210	290	290	245	210	250	290
HONG KONG, MACAU	Y	-	34	37	40	60	105	115	100	135	105	81	90.5	100
	C	-	55	60	70	95	155	175	185	216	180	135	160	185
	F	-	75	80	125	140	170	210	290	290	245	210	250	290
CHINA	Y	30	-	37	50	80	105	115	100	140	105	80	90	100
	C	55	-	55	80	120	155	175	185	216	185	135	160	185
	F	75	-	75	125	160	190	210	290	300	255	210	250	290
NORTH ASIA	Y	30	30	-	50	80	105	115	100	135	105	93	96.5	100
	C	55	55	-	80	120	155	175	185	216	185	139	162	185
	F	75	75	-	125	160	190	210	290	290	255	210	250	290
SOUTH EAST ASIA	Y	30	30	30	-	50	105	120	110	135	105	75	77.5	80
	C	55	55	55	-	85	155	195	195	220	160	105	120	135
	F	75	75	75	-	125	170	225	290	290	215	170	190	210
CENTRAL, SOUTH ASIA	Y	30	30	30	30	-	102	120	105	120	89	102	102	102
	C	45	45	45	45	-	154	195	200	211	142	134	134	134
	F	60	60	60	60	-	205	290	290	290	178	154	167	180
SOUTHWEST PACIFIC	Y	35	35	35	35	35	-	120	110	135	110	100	100	100
	C	55	55	55	55	55	-	195	195	221	190	185	185	185
	F	75	75	75	75	75	-	255	255	282	290	290	290	290
NORTH AMERICA	Y	39	39	39	39	39	39	-	50	68	68	86	93	100
	C	58	58	58	58	58	58	-	80	105	130	135	160	185
	F	77	77	77	77	77	77	-	125	170	170	210	250	290
HAWAII, CENTRAL AMERICA	Y	60	60	60	60	60	60	60	-	80	100	100	100	100
	C	105	105	105	105	105	105	105	-	135	185	185	185	185
	F	170	170	170	170	170	170	170	-	210	290	290	290	290
SOUTH AMERICA	Y	30	30	30	30	30	30	30	30	-	95	120	120	120
	C	55	55	55	55	55	55	55	55	-	156	185	180	175
	F	75	75	75	75	75	75	75	75	-	210	290	252.5	215
EUROPE	Y	30	30	30	30	30	30	30	30	71	-	71	71	71
	C	55	55	55	55	55	55	55	55	107	-	107	107	107
	F	70	70	70	70	70	70	70	70	129	-	149.5	170	170
MIDDLE EAST	Y	40	40	40	40	40	40	40	40	40	40	-	55	70
	C	65	65	65	65	65	65	65	65	65	65	-	77.5	90
	F	105	105	105	105	105	105	105	105	105	105	-	115	125
NORTH AFRICA	Y	40	40	40	40	40	40	40	40	40	40	40	-	50
	C	65	65	65	65	65	65	65	65	65	65	65	-	70
	F	105	105	105	105	105	105	105	105	105	105	105	-	125
CENTRAL, SOUTH AFRICA	Y	70	70	70	70	70	70	70	70	70	70	70	70	-
	C	118	118	118	118	118	118	118	118	118	118	118	118	-
	F	180	180	180	180	180	180	180	180	180	180	180	180	-

Whereas a redemption with EVA Air only costs 50,000 miles for a round trip within Asia. A one-way ticket is half of that (25,000 miles). Note that even if you use the Star Alliance search function, as long as you only book an EVA Air flight you will only have to pay the cheaper redemption price.

EVA Air Award Chart (International; Round Trip)

Destination	Economy Class	Premium Economy Class	Business / Premium Laurel / Royal Laurel Class
Taiwan - Hong Kong / Macau	20,000 Miles	N/A	50,000 Miles
Within Asia (Incl. Taiwan, HK, Macau, China, NE Asia, SE Asia) (Excl. Taiwan-HK/Macau)	35,000 Miles	40,000 Miles	50,000 Miles
Between Asia & Oceania	100,000 Miles	N/A	150,000 Miles
Between Asia & America (Excl. Chicago, New York, Houston, Toronto)	100,000 Miles	110,000 Miles	150,000 Miles
Between Asia & America (Incl. Chicago, New York, Houston, Toronto)	110,000 Miles	120,000 Miles	160,000 Miles
Between Asia & Europe	100,000 Miles	110,000 Miles	150,000 Miles

Booking with a Travel Companion

EVA Air is weird in that you can’t just book an award redemption for someone else. The first thing you will notice is that there is no option to select the number of passengers you want to book for. Instead, you can enter the membership number and password(!) of up to 3 travel companions. Yes, you will need the login credentials for your travel companion (or ask them to type it in for you), which just isn’t great.

Luckily both me and my travel companion have EVA Air accounts (although only one of us has miles). I entered our details and found the flight. However, when I tried to proceed I just received a cryptic error message saying “Your mileage is not eligible”. Weird, since I definitely had more than enough miles to cover the cost for 2 passengers.

At this point, I decided to give EVA Air a call. The agent informed me that in order to book a ticket for 2 passengers I first had to transfer miles to my travel companion’s account. Essentially, you can’t use your own miles to book a ticket for someone else. Every traveler needs to have the correct amount of miles in their own account.

She then informed me that in order to do this, I first had to assign my travel companion as a “nominee.” Furthermore, in order to do that, I had to apply for something called “ON-LINE SERVICES” on my account.

For this, I had to fill out a PDF form, sign it, and return it to them.

I proceeded to fill out the form and emailed it back to EVA. Luckily after about an hour, I received an email saying that “ON-LINE SERVICE” was now active.

Next, I had to register my travel companion as a nominee.

Warning: 24-Hour Delay

This is the most critical step: Nominee registration is not instant. It can take up to 24 hours to become effective (it activates the following day, Taiwan time). This delay can be risky, as award seats are not held and could disappear while you wait.

Since I applied on April 4th, I had to wait until it was April 5th in Taiwan. The next morning, my travel companion registration was finally active!

Now, time to transfer the miles! First I confirmed that the award seats were still available, then I proceeded to transfer the redemption cost to my travel companion.

Instant & Free Transfers

Good news! The mileage transfer to an approved nominee is instant and free. Once you initiate the transfer, the miles appear in their account immediately, allowing you to book right away.

So to summarize the process:

1. Your travel companion needs to have an EVA Air membership account (free to create).
2. You need to apply for “ON-LINE SERVICES” using the PDF form available through your online membership account. Optionally do this for your travel companion as well at the same time so you can transfer miles back if you need to.
3. Add your travel companion as a “nominee registration.”
4. Wait until the next day (Taiwan time), up to 24 hours, for the nominee registration to become effective.
5. Transfer the correct amount of miles to your travel companion.

Booking the Tickets

Now that the mileage situation was sorted out, the actual process for booking the tickets was quite simple and fast. I started the search process again, entered our membership numbers, found the flight, and now finally I could proceed to the payment screen. I was able to verify that we both have the correct amount of miles to proceed.

Next I was able to fill out our passenger information details, review the flight details, and pay the taxes, which were very reasonable, roughly $140 USD for 2 people in Business for a 5 hour flight. Not bad.

The final screen is a little confusing. You have two choices: Online ticketing or Reservation? I’m not quite sure what the difference is…

In any case, I proceeded with Online ticketing and that seemed to do the trick. I received my e-tickets via email and my booking number.

The moral of the story is, if you are collecting EVA Air miles and plan to book a redemption with travel companions in the future, make sure you prepare in advance!

Frequently Asked Questions

FAQ: EVA Air Award Redemptions

How do I add a nominee to my EVA Air account?

First, you must apply for “ON-LINE SERVICES” by submitting a signed form. Once approved, you can log into your Infinity MileageLands account, go to ‘Mileage Management’, and select ‘Nominee Registration’. You can then add the details of your travel companion. Remember, the registration takes up to 24 hours to become effective.

Can I book an award ticket for a non-nominee?

No. To use your miles for someone else, that person must be registered as a nominee in your account. There is no way to book directly for a non-registered person using your miles.

How long does it take for EVA Air miles to transfer to a nominee?

Once a nominee is approved and active in your account, transferring miles to them is an instant process and does not cost anything.

Is it cheaper to use EVA miles on EVA Air flights or partner flights?

It is almost always cheaper to redeem Infinity MileageLands miles for flights operated by EVA Air itself. As shown in the award charts, partner redemptions through the Star Alliance chart require significantly more miles for the same routes.

Do EVA Air miles expire?

Yes. According to EVA Air’s policy, miles are valid for 36 months from the date they are earned (based on the flight date or transfer date). They expire at the end of the 36th month, Taiwan time.

Can I find EVA Air award availability on AwardFares?

Yes. While AwardFares doesn’t connect directly to the Infinity MileageLands program, you can use it to search for award availability on EVA Air across multiple Star Alliance partners. This is the best and fastest way to see if award seats exist on a given flight before heading to EVA’s site to book.

Book Award Flights on EVA Air with AwardFares

With AwardFares, finding award flights on EVA Air takes just seconds. Our tools help you quickly see availability across the entire Star Alliance network, so you know exactly when and where the seats are. Try it for free and see how easy it is! For access to even more powerful features like unlimited daily searches, alerts, seat maps, and flight schedules, explore our Gold and Diamond membership tiers.

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