What if you don’t have time to constantly check for award availability? With the Alerts feature, you can create alerts for specific routes and dates and let AwardFares do the extra work.
When award availability opens up, you’ll receive an email notification. This way, you can be sure to never miss out on a great deal.
Here’s a step-by-step guide on how to use the Alerts feature in AwardFares.
How To Set Up Alerts
From the Alerts Dashboard
1. Go to the AwardFares website and sign in to your account.
2. Tap on the “Alerts” tab.
3. Tap one “Add Alert” and configure it.
Once you tap on Add Alert, you will see a screen with multiple fields you can configure
The frequent flyer program (or programs) you want to search award seats on.
Origin and Destination
The wide search option lets you enable searches on the day before and after your chosen departure date.
This field lets you filter down results on specific cabing classes including First Class, Business Class, Premium Economy and Economy.
Search for availability only on a given airline or airlines.
Number of passengers (optional)
If you are travelling in a group, you can use the Passengers field to get notified when there are available seats for all.
Number of stops (optional)
Limit the maximum number of stops on that route.
4. Click on the “Save” button.
5. Wait for the notification.
That’s it! You’ve now created an alert for award availability on your desired route and dates.
Once seats become available, you will get an email notifying you.
From an existing search
Another simple way to set up an alert is from the search view. While you are performing a search, and once you have set up a route, date and filters, you will see a Track button in the interface.
When you tap on it, you will see a toggle that will add an alert preserving your existing configuration and filters.
Once you tap on that toggle, you will be able to see the alert in your dashboard, where you can edit it, copy or even remove it.
Edit an alert
You can adjust your alerts at any time very easily by clicking on the Edit (pencil) icon on your Alerts dashboard.
Duplicate an alert
You can use the Copy icon right next to the Edit icon to duplicate the alert. A new popup window will appear with the same configuration, where you can change and adjust each of the fields. Once you are done, you can use the Save button to add the new alert.
Duplicating alerts is useful when you are interested in tracking similar flights without having to enter all the fields from scratch. For example, you could set up the same route but for different dates, number of passengers, stops, or cabins.
Trigger a search
Each alert in the dashboard also has a Search icon. When you tap on this option, it will trigger a new search window in AwardFares and start a new search with the filters and configuration set up in the alert.
This is a quick way to trigger searches for the flights you are interested.
Delete an alert
You can also delete your alerts if you’re no longer interested in them. By clicking on the trash icon you can delet alerts individually. Alternatively, you can tap on Remove all alerts to delete all of them at once.
- You can create multiple alerts for different routes and dates. This is a great way to stay on top of award availability for all of your dream trips.
- You can set up a “wide alert” to check for availability on three days with a single alert. This is a good option if you’re flexible on your travel dates.
- You can filter your alerts by cabin class, airlines, number of passengers, and number of stops. This way, you can only be notified about award availability that meets your specific criteria.
- You can also set up alerts for specific award programs. This is a great way to track award availability for your favorite programs.
How many alerts can I configure?
The number of alerts you can have simultanoeusly depends on your AwardFares tier. The Gold tier lets you have 5 alerts at a time, while the Diamon tier lets you have unlimited alerts. The Free tier does not currently not support alerts.
How soon can I expect a notification after I set up an alert?
As soon as the airline or frequent flyer program opens award seats on the route and configuration you have set up in the alert, AwardFares will send you an email. Searches for alerts run daily, so keep in mind that it can take up to 24h from the moment the airline releases the award seats until AwardFares detects them and notifies you.
How often does AwardFares search for my alerts?
Alerts are searched once a day.
I set up an alert but never received an email from AwardFares
This means that the airline or frequent flyer program didn’t release award seats for the route and configuration you are looking for.
Does AwardFares automatically remove my existing alerts if the flight date has passed?
No. We don’t remove any alert automatically, as you might want to keep the configuration to edit or duplicate.
Can I configure a metro area in my alert?
The current implementation only supports specific airports when setting departure and destination cities. However, we are working on supporting metro areas in the same alert, and this feature will be released in the upcoming weeks.
Can I add multiple frequent flyer programs in the same alert?
Yes. Simply tick on the programs you are interested when configuring the alert.
I deleted an alert accidentally. Can I undo it?
No. You will need to set up the alert again. Note that deleting an alert is a two-step process and you should always get a confirmation screen or popup to confirm the deletion.
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